General Conditions of Use

PERSONAL DATA PROTECTION POLICY

Our policy for protecting your personal data helps to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.

Thanks to this policy, we will be able to take into account your requirements and comply with your expectations.

In order to respect your trust, Tarik Bahaj / Preserve Biz Inc. , we primarily guarantee the respect of your personal data, as well as the confidentiality of our customers (hereinafter “Your data”).

For complete transparency towards you, in order to guarantee you a secure use of our website vitalactif.com in all its available versions and related applications (hereinafter the "Vitalactif.com Site"), we make available the way in which we process your data, so that our services are always in accordance with the respect of your rights. In this way, we ensure the security as well as the confidentiality and non-alteration of your private life and your data, this across all of our platforms.

Our policy and ourselves guarantee that all necessary precautions are taken to protect all of your data and against disclosure, loss or alteration of these. This is why we provide you with all the elements allowing you to easily understand how we process your data. This data will only be kept for the time necessary for the determined management and processing. You will of course be able to access your data at any time and modify it, since it will be available on your personal spaces on the Vitalactif.com website.

For these purposes, we endeavour to take all necessary measures to comply with applicable data protection law.

Thus, herein undersigned Tarik Bahaj / Preserve Biz Inc. undertakes by this policy of protection of your personal data to respect the essential principles of the general European regulation and French law on the protection of personal data, by providing you with information concerning the existence and methods of the data processing applied here (paragraph 3), the rights you have regarding your data, as well as by applying these rights ourselves (paragraphs 6 and 10). Any information relating to possible transfers to a third country or recipients is also made available, as well as the retention period of the data collected (paragraph 5) and the security measures (paragraph 9).

WHO ARE YOU ?

When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as a customer of Vitalactif.com , if you have placed an order on the site, created a customer account, or browsed as a visitor on the Vitalactif.com site without having created a customer account or placed an order.

WHO ARE WE ?

Tarik Bahaj / Preserve Biz Inc. is an incorporated company, registered under number (to be specified) , represented by Tarik Bahaj , as President and CEO and whose head office is located at 7-5020 Avenue Saint-Kévin, Montreal, QC H3W 1P4, Canada.

Preserve Biz Inc. publishes the Vitalactif.com website and, as such, implements various processing operations of your data as data controller.

FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

3.1. WHEN DO WE COLLECT YOUR PERSONAL DATA?

Your personal data may be collected if you visit the Vitalactif.com website, use cookies, create a customer account, order one of our products or services, or agree to be a member of our newsletters (SMS, e-mails).

We use your personal data to:

  • Make your navigation on the Vitalactif.com website smoother.
  • To provide you with a more personalized experience.
  • Process your orders and manage your customer reviews.
  • Facilitate payment in installments and avoid fraud.

3.2. YOUR NAVIGATION ON THE VITALACTIF.COM SITE

In order to allow you to navigate optimally, we process your data with your consent as the legal basis.

3.3. PROCESSING YOUR ORDERS

To manage and process your orders, we use your data to:

  • Customer relations, including through social networks.
  • After-sales service, deliveries and transport of orders.
  • Marketing and business prospecting.

The legal basis for this processing is the performance of the contract between the two parties (you and us).

DATA RETENTION

The data collected by Vitalactif.com is kept only for the duration necessary to implement the operations described in this policy.

Examples:

  • Orders : archived for 5 years from the end of their use.
  • Bank details : kept for the duration of the bank card’s validity (plus one day).
  • Prospects : kept for 3 years after the last contact.

EXERCISING YOUR RIGHTS

You have the following rights:

  • Access, modification, rectification and deletion of your data.
  • Opposition to processing used for commercial prospecting purposes.
  • Transmission of post-mortem prerogatives concerning your data.

To exercise these rights, contact us:

COOKIES

The cookies present on our site may be:

  • Essential : necessary for the operation of the site.
  • Analytics : to improve your user experience.
  • Advertisers : To display relevant advertisements.

You can manage your preferences directly from your browser.